Hotel Okura Kobe ★★★★★

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Hotel Okura Kobe | Kobe | Japan

650-8560 Hyogo, Kobe, Chuo-ku Hatobamachi 2-1 , Japan

Hotel Okura Kobe

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Get the celebrity treatment with world-class service at Hotel Okura KobeHotel Okura Kobe is located on the waterfront, 500 metres from the Motomachi shopping area. Featuring Western-style rooms with free WiFi access, the hotel offers 6 dining options.

Guest rooms offer both air conditioning and heating facilities. Each room is equipped with a fridge and a flat-screen TV with satellite channels. The en suite bathroom comes with a hairdryer and a bathtub. Guests can request air-purifiers for in-room use.

Guests can work out at the fitness centre, the indoor pool or unwind in the sauna rooms at a surcharge. The hotel also has a seasonal outdoor pool and a tennis court. Laundry and dry cleaning services are available.

Overlooking a Japanese garden, restaurant Yamazato serves regional specialities. Other restaurants offer French cuisines, Western and Chinese food.

Hotel Okura Kobe offers a free shuttle service from Sannomiya Station. The hotel is adjacent to Meriken Park and Kobe Port Tower, and a 5-minute walk from Chinatown.Distance in property description is calculated using © OpenStreetMap

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Room choices in Hotel Okura Kobe

Services

Internet WiFi is available in the rooms and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock
View View
Outdoors Garden
Kitchen Electric kettle, Refrigerator
Room Amenities Clothes rack
Activities Tennis court Additional charge
Living Area Desk
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Breakfast in the room, Bar, Restaurant
Parking Private parking is possible on site (reservation is not needed) and costs ¥1,000 per day., Parking garage, Electric vehicle charging station, Accessible parking
Reception services Invoice provided, Concierge service, Luggage storage, Currency exchange, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Trouser press, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Shuttle service, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Wake-up service, Heating, Chapel/shrine, Carpeted, Soundproof rooms, Lift, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service
Accessibility Upper floors accessible by elevator
2 swimming pools Open all year, Adult only, Heated pool, Seasonal, All ages welcome
Wellness Fitness, Fitness centre Additional charge, Sauna Additional charge
Languages spoken English, Japanese

Conditions

Check-in From 15:00 to 00:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash Hotel Okura Kobe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

For group bookings, please provide the property with the full name of each guest staying in the room using the special request box at the time of booking.

The full amount of the reservation must be paid at check-in.

Children under 12 years old can stay free of charge when sharing existing beds.

An additional fee for breakfast is applicable for children aged 4-12. Please contact the property for more details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

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Is WiFi available at Hotel Okura Kobe?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Hotel Okura Kobe?

Private parking is possible on site (reservation is not needed) and costs ¥1,000 per day., Parking garage, Electric vehicle charging station, Accessible parking

What are the outdoor activities at Hotel Okura Kobe

Garden

What languages are spoken at Hotel Okura Kobe?

English, Japanese

What are the general services offered at Hotel Okura Kobe?

Shuttle service, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Wake-up service, Heating, Chapel/shrine, Carpeted, Soundproof rooms, Lift, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service

Are pets allowed at Hotel Okura Kobe?

Pets are not allowed.

What is the check-in time at Hotel Okura Kobe?

From 15:00 to 00:00

What is the check-out time at Hotel Okura Kobe?

Until 12:00

100% real reviews of Hotel Okura Kobe

Check the opinions of our clients

10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Okura Kobe
Exceptional
Excellent location. Big room
Nothing
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Okura Kobe
Very Good
Huge room with great views across Kobe harbour and the mountains behind the city. The hotel had a bit of 1970's hotel granduer which was nice after a few weeks travel - lots of friendly staff, big lobby lounge and bars, picture garden. Only short walk to chinatown for good food (10 minutes) and regular free shuttle to main station is awesome.
The bed was very uncomfortable
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Okura Kobe
Courteous Staff, but Inconsistent Shuttle Service
Cleaning status, good service
The staff were courteous and cooperative throughout my stay. However, the shuttle service frequently did not adhere to the published schedule. This inconsistency led to some inconvenience in planning activities. It was also concerning that the staff appeared unaware of these scheduling issues. Improved coordination and accurate shuttle timetables would enhance the overall guest experience.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Okura Kobe
Great Location to enjoy your stay in Kobe.
I had the ocean view , and it was a lovely view overlooking the port of kobe. The main lobby was spacious and featured a very nice Christmas tree. The grand driveway leading to the entrance was also very nice and posh. The location was central in accessing most of the attractions along the port. There is a carpark was handy and linked to the hotel. For 1000 yen a day , allows multiple in and out of the carpark. Rooms were big and spacious, layout of rooms was thoughtful. allow space to stow our 2 big luggages and stroller.
One has to be mindful that some of the staff English language is not as proficient as one will expect, especially for the night shift staff that i have encountered. Took a while to communicate but they were still extremely helpful and responsive despite the communications barrier. More explanation of the facilities might be also helpful , eg: there was an actual shorter route to access the Starbucks outlet at the waterfront, but it was not apparent till the last day of our stay. Perhaps to include some self explanatory notes in the rooms for the guests to refer to ?
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